AI APIs / LLM API / OpenAI API

OpenAI API

OPERATIONAL

Since Oct 2026 · 25 incidents · status.openai.com · checked just now

GradeCLast 90 days
CPRODASHIP

Overview

Admitted uptimeTime not covered by a Sev 1 the provider posted itself. A best case.
100.000%Grade C
IncidentsEverything posted on the status page except scheduled maintenance.
250 Sev 1
Sev 1 downtimeTotal minutes of Sev 1 incidents, as posted.
0m
Median fixMedian time to resolve. Half of incidents were fixed faster.
1h 38m
LongestLongest single incident, start to resolved.
2d 22h
Since lastTime since the last counted incident was resolved.
9h 51m

By area

CProduction
10INCIDENTS
19h 55mAFFECTED
Your users are hit: apps, APIs, databases, inferenceWorse. 10 in the last 6 months, 0 in the 6 before.
AShipping
5INCIDENTS
6h 42mAFFECTED
You can't deploy, build or manage: CI, CLI, dashboard, auth, billing
Worst, 90d
SEV 3Oct 15, 2026 · 2h 27mWidespread feature degradation
Worse. 5 in the last 6 months, 0 in the 6 before.
CleanSev 3–4Sev 1–2No data

Trend, last 12 months

Worse. 25 in the last 6 months, 0 in the 6 before.

Severity mix

Sev 1 · Lights outProd site, API or database down, or data loss0
Sev 2 · BleedingProd degraded or partly down10
Sev 3 · Can't shipCan't deploy, build or manage it3
Sev 4 · PapercutDocs, status page, slow dashboard12

When it breaks

Start times, last 12 months, UTC.

What breaks

No components named in the last 12 months.

Communication

Updates eachStatus page updates per incident, on average.
3.2Last 12 months
Update gapMedian time between status page updates during an incident.
53mLast 12 months
PostmortemsSev 1–2 incidents with a published write-up.
0 of 10Sev 1–2

Incident history

Show all 25
Oct 22, 20266h 32mSEV 2
Elevated ChatGPT conversation and Responses API errorsResponses API and ChatGPT conversations errored for users in India, Japan and Korea for about six hours; other regions were not reported affected.AI-graded · regional
Why this grade
  1. RULES · SEV 4
    Sev 4 from the incident title (no components listed)
  2. CLAUDE · SEV 2 · REGIONAL · MEDIUM CONFIDENCE
    Responses API and ChatGPT conversations errored for users in India, Japan and Korea for about six hours; other regions were not reported affected.
  3. Claude Haiku 5.5 · prompt v5 · Oct 22, 2026 · Raw record
3 updates
  1. 02:18 UTC · investigating
    This is impacting users in India, Japan, and Korea. We are investigating the issue for the listed services.
  2. 02:42 UTC · monitoring
    This is impacting users in India, Japan, and Korea. We have applied the mitigation and are monitoring the recovery.
  3. 08:50 UTC · resolved
    All impacted services have now fully recovered.
Oct 21, 20260mSEV 2
Authentication errors for some usersSome users near Illinois got authentication errors on the API for about an hour; other regions were not reported affected.AI-graded · regional
Why this grade
  1. RULES · SEV 3
    Sev 3 from the incident title (no components listed)
  2. CLAUDE · SEV 2 · REGIONAL · MEDIUM CONFIDENCE
    Some users near Illinois got authentication errors on the API for about an hour; other regions were not reported affected.
  3. Claude Haiku 5.5 · prompt v5 · Oct 22, 2026 · Raw record
2 updates
  1. 16:35 UTC · investigating
    Some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex.
  2. 17:35 UTC · resolved
    On October 20, from 9:35 to 10:35 a.m. PDT, some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex. We rolled back a configuration change, and service was restored.
Oct 21, 20261h 09mSEV 2
Elevated error rates for gpt-5.6-luna API requestsElevated errors on gpt-5.6-luna API requests for about 70 minutes; the text does not give the share of requests or customers hit.AI-graded · some customers
Why this grade
  1. RULES · SEV 2
    Sev 2 from the incident title (no components listed)
  2. CLAUDE · SEV 2 · SUBSET · MEDIUM CONFIDENCE
    Elevated errors on gpt-5.6-luna API requests for about 70 minutes; the text does not give the share of requests or customers hit.
  3. Claude Haiku 5.5 · prompt v5 · Oct 22, 2026 · Raw record
3 updates
  1. 15:34 UTC · identified
    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
  2. 15:47 UTC · monitoring
    We have applied the mitigation and are monitoring the recovery.
  3. 16:44 UTC · resolved
    All impacted services have now fully recovered.
Oct 21, 20265h 17mSEV 2
Elevated FedRAMP API error rates for Astra and SolOpenAI reported elevated API errors for the Astra and Sol services in its FedRAMP environment. Users saw increased error rates from about 14:17 to 19:34 UTC on October 21, 2026. A mitigation was applied around 16:46 UTC, and the provider later said all impacted services had fully recovered. No cause was given in the updates.AI-graded · some customers
Why this grade
  1. RULES · SEV 2
    Sev 2 from the incident title (no components listed)
  2. CLAUDE · SEV 2 · SUBSET · MEDIUM CONFIDENCE
    Elevated API error rates for the Astra and Sol services in the FedRAMP environment for about five hours; other customers were not described as affected.
  3. Claude Haiku 5.5 · prompt v5 · Oct 22, 2026 · Raw record
4 updates
  1. 13:42 UTC · identified
    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
  2. 13:51 UTC · investigating
    We are investigating the issue for the listed services.
  3. 16:46 UTC · monitoring
    We have applied the mitigation and are monitoring the recovery.
  4. 19:34 UTC · resolved
    All impacted services have now fully recovered.
Oct 21, 20261h 02mSEV 2
Degraded performance in ChatGPT, Codex, and APIsDegraded performance across ChatGPT, Codex and APIs for about an hour; the update text gives no error rates or regions.AI-graded
Why this grade
  1. RULES · SEV 4
    Sev 4 from the incident title (no components listed)
  2. CLAUDE · SEV 2 · UNCLEAR · LOW CONFIDENCE
    Degraded performance across ChatGPT, Codex and APIs for about an hour; the update text gives no error rates or regions.
  3. Claude Haiku 5.5 · prompt v5 · Oct 22, 2026 · Raw record
3 updates
  1. 02:26 UTC · investigating
    We are investigating the issue for the listed services.
  2. 02:48 UTC · monitoring
    We have applied the mitigation and are monitoring the recovery.
  3. 03:28 UTC · resolved
    All impacted services have now fully recovered.
Oct 19, 202642mSEV 4
File Download errorsFile download requests showed elevated errors for about 40 minutes; the update names no specific services or regions.AI-graded
Why this grade
  1. RULES · SEV 2
    Sev 2 from the incident title (no components listed)
  2. CLAUDE · SEV 4 · UNCLEAR · LOW CONFIDENCE
    File download requests showed elevated errors for about 40 minutes; the update names no specific services or regions.
  3. Claude Haiku 5.5 · prompt v2 · Oct 22, 2026 · Raw record
2 updates
  1. 13:31 UTC · identified
    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
  2. 14:14 UTC · resolved
    All impacted services have now fully recovered.
Oct 15, 20262h 27mSEV 3
Widespread feature degradationLogins and signups failed in the ChatGPT mobile apps for about 2.5 hours; the text does not describe API impact.AI-graded · some customers
Why this grade
  1. RULES · SEV 1
    Not recorded
  2. CLAUDE · SEV 3 · SUBSET · MEDIUM CONFIDENCE
    Logins and signups failed in the ChatGPT mobile apps for about 2.5 hours; the text does not describe API impact.
  3. Claude Haiku 5.5 · prompt v1 · Oct 22, 2026 · Raw record
4 updates
  1. 16:29 UTC · investigating
    We are investigating an issue affecting logins and signups across all ChatGPT mobile applications. We will provide updates as we learn more.
  2. 16:35 UTC · investigating
    We are investigating widespread feature degradation, including issues affecting logins and signups in the ChatGPT iOS/Android apps. We will provide updates as we learn more.
  3. 17:13 UTC · monitoring
    We have applied the mitigation and are monitoring the recovery.
  4. 18:56 UTC · resolved
    All impacted services have now fully recovered.
Oct 14, 202641h 44mSEV 4
Delayed Costs data in the Compliance APIOrganization cost data published through the Costs API in the Compliance API was delayed from October 14 to October 16, 2026. The API and ChatGPT were not affected. A fix was deployed and the backlog was processed until services fully recovered.AI-graded · some customers
Why this grade
  1. RULES · SEV 4
    Sev 4 from the incident title (no components listed)
  2. CLAUDE · SEV 4 · SUBSET · HIGH CONFIDENCE
    Organization cost data in the Costs API was published late for about two days; API and ChatGPT usage were unaffected.
  3. Claude Haiku 5.5 · prompt v5 · Oct 22, 2026 · Raw record
5 updates
  1. 17:00 UTC · identified
    We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
  2. 17:02 UTC · identified
    We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
  3. 20:00 UTC · identified
    We have identified an issue causing delays in publishing organization cost data through the Costs API. A fix is in progress and currently undergoing testing. API and ChatGPT usage are not affected, and other reporting channels remain available. We are continuing work to restore normal data freshness.
  4. 22:36 UTC · monitoring
    We have deployed a fix and are monitoring recovery. Costs data in the Compliance API remains delayed while we process the backlog. We will provide further updates as processing catches up.
  5. 10:44 UTC · resolved
    All impacted services have now fully recovered.
Oct 14, 202640mSEV 2
Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburstSev 2 from the incident title (no components listed)
3 updates
  1. 10:18 UTC · investigating
    We are investigating limited availability when using gpt-image-2.5-flare and gpt-image-2.5-sunburst in the API.
  2. 10:40 UTC · monitoring
    We have applied the mitigation and are monitoring the recovery.
  3. 10:58 UTC · resolved
    All impacted services have now fully recovered.
Oct 14, 20262h 47mSEV 4
Degraded performance in Codex and ChatGPT WorkSev 4 from the incident title (no components listed)
3 updates
  1. 07:05 UTC · identified
    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
  2. 09:19 UTC · identified
    We have identified that users are experiencing elevated errors for the impacted services. We are still implementing the mitigation.
  3. 09:53 UTC · resolved
    All impacted services have now fully recovered.
Oct 13, 20268h 27mSEV 4
Degraded performance in GPT-6.1 Sol Codex and Work modeSev 4 from the incident title (no components listed)
5 updates
  1. 08:10 UTC · investigating
    We are investigating the issue for the listed services.
  2. 08:18 UTC · investigating
    Degraded performance on GPT 6.1 Sol Codex and Work mode
  3. 08:22 UTC · investigating
    We are investigating the issue for the listed services.
  4. 09:30 UTC · monitoring
    We have applied the mitigation and are monitoring the recovery.
  5. 16:36 UTC · resolved
    We have resolved the issue causing degraded performance with GPT-6.1 Sol in Codex and ChatGPT Work.
Oct 9, 20261h 38mSEV 3
Workspace admins may be unable to manage pluginsSome ChatGPT workspace admins could not view or manage plugin settings for about 90 minutes; plugins showed as unavailable for some users.AI-graded · some customers
Why this grade
  1. RULES · SEV 1
    Sev 1 from the incident title (no components listed)
  2. CLAUDE · SEV 3 · SUBSET · MEDIUM CONFIDENCE
    Some ChatGPT workspace admins could not view or manage plugin settings for about 90 minutes; plugins showed as unavailable for some users.
  3. Claude Haiku 5.5 · prompt v5 · Oct 22, 2026 · Raw record
3 updates
  1. 21:48 UTC · investigating
    We are investigating an issue affecting some ChatGPT workspace administrators’ ability to view and manage plugin availability and settings. Some users may also see plugins as unavailable. We will provide another update as soon as we have more information.
  2. 22:52 UTC · monitoring
    We are seeing recovery in workspace administrators’ ability to view and manage plugin availability and settings. We are monitoring to ensure service remains stable.
  3. 23:26 UTC · resolved
    All impacted services have now fully recovered.
Oct 9, 20263h 26mSEV 4
Some ChatGPT content may be unavailable on AndroidSev 4 from the incident title (no components listed)
2 updates
  1. 21:00 UTC · identified
    We have identified an issue affecting the ChatGPT Android app where users may see “This content is unavailable in this version of the app” instead of certain content. A fix is rolling out gradually in the latest Android version. Users can use ChatGPT on the web while we work to restore the experience for older app versions.
  2. 00:26 UTC · resolved
    All impacted services have now fully recovered.
Oct 9, 20262d 22hSEV 4
Delayed Costs data in the Compliance APISev 4 from the incident title (no components listed)
5 updates
  1. 17:23 UTC · identified
    We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
  2. 17:27 UTC · identified
    We have identified an issue causing delays in publishing Costs data through the Compliance API. The API Platform organization costs endpoint and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.
  3. 18:46 UTC · identified
    Some customers may continue to experience delayed Costs data through the Compliance API. ChatGPT usage and API Platform requests are not affected, and other reporting channels remain available. We have identified the cause and are continuing work to restore normal data freshness. We will provide another update as work progresses.
  4. 22:03 UTC · monitoring
    We have implemented a mitigation, and delayed Costs data is now processing through the Compliance API. Some customers may continue to see incomplete Costs data while the backlog catches up. We expect this catch-up process to continue through Sunday, October 11. ChatGPT usage and API Platform requests remain unaffected. We are monitoring recovery.
  5. 16:02 UTC · resolved
    All impacted services have now fully recovered.
Oct 8, 20261h 34mSEV 4
Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs.Sev 4 from the incident title (no components listed)
2 updates
  1. 03:17 UTC · investigating
    We are investigating the issue for the listed services.
  2. 04:51 UTC · resolved
    All impacted services have now fully recovered.
Oct 7, 202621mSEV 2
Elevated errors with GPT-5.6 Instant in FedRAMP workspacesSev 2 from the incident title (no components listed)
3 updates
  1. 23:42 UTC · investigating
    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
  2. 23:48 UTC · monitoring
    We have applied the mitigation and are monitoring the recovery and no longer seeing any errors.
  3. 00:03 UTC · resolved
    All impacted services have now fully recovered.
Oct 7, 20261h 02mSEV 4
Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivitySev 4 from the incident title (no components listed)
2 updates
  1. 17:21 UTC · investigating
    We are investigating the issue for the listed services.
  2. 18:23 UTC · resolved
    All impacted services have now fully recovered.
Oct 7, 20261h 35mSEV 3
Dot in Codex may fail to create new threadsSev 3 from the incident title (no components listed)
3 updates
  1. 16:31 UTC · investigating
    We are investigating the issue for the listed services.
  2. 17:30 UTC · monitoring
    We have applied the mitigation and are monitoring the recovery.
  3. 18:06 UTC · resolved
    All impacted services have now fully recovered.
Oct 7, 20266h 22mSEV 4
Unable to create new ChatGPT Work threads in latest version of desktop appVersion 26.1002.51308 of the ChatGPT desktop app could not create new Work threads. The provider rolled back, then released fixed app versions for Linux and macOS, then Windows. Affected users were told to update. Resolved after about six hours.AI-graded · some customers
Why this grade
  1. RULES · SEV 3
    Sev 3 from the incident title (no components listed)
  2. CLAUDE · SEV 4 · SUBSET · MEDIUM CONFIDENCE
    Users on one desktop app version could not create new ChatGPT Work threads for about six hours; the API was not described as affected.
  3. Claude Haiku 5.5 · prompt v5 · Oct 22, 2026 · Raw record
5 updates
  1. 02:00 UTC · investigating
    We are investigating the issue. Version 26.1002.51308 is affected
  2. 05:54 UTC · identified
    we have identified the issue, working on rolling back to the previous version.
  3. 09:28 UTC · identified
    We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.
  4. 11:06 UTC · identified
    We are actively working on a fixed app version for Windows.
  5. 11:53 UTC · resolved
    We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.
Oct 7, 20261h 48mSEV 2
Workspace Agents Degraded and Responses ImpactedOpenAI reported that workspace agents were degraded and users may not have seen responses. They applied a mitigation and later said all impacted services had recovered. The incident lasted about four hours, and the text gives no further detail on scope or cause.AI-graded
Why this grade
  1. RULES · SEV 2
    Sev 2 from the incident title (no components listed)
  2. CLAUDE · SEV 2 · UNCLEAR · LOW CONFIDENCE
    Workspace agents degraded and users may not see responses for about four hours; the text does not say how widely.
  3. Claude Haiku 5.5 · prompt v5 · Oct 22, 2026 · Raw record
4 updates
  1. 22:52 UTC · investigating
    We are investigating the issue for workspace agents, users may not see the responses during the issue time.
  2. 01:52 UTC · identified
    We are implementing the mitigation.
  3. 02:45 UTC · monitoring
    We have applied the mitigation and are monitoring the recovery.
  4. 03:00 UTC · resolved
    All impacted services have now fully recovered.

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