Dev APIs
Last 90 days
1FSEV 2Oct 21 · ongoing · 8%SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in IndiaSEV 2Oct 21 · 26h 55m · 8%SMS Delivery Failures from United Kingdom to a Subset of Twilio Long CodesSEV 2Oct 21 · 2d 2h · 8%Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel+53 smaller
SMS, voice and SendGrid email
FPRODBSHIP
96.38%ADMITTED UPTIME
56INCIDENTS
41d 14hLONGEST
2FSEV 2Sep 15 · 6h 28m · 24%Transaction Updates DelayedSEV 2Aug 5 · 5d 16h · 21%Delayed Capital One Transactions UpdatesSEV 2Sep 11 · 5h 19m · 20%Statements API downtime+15 smaller
Banking API
FPRODA+SHIP
98.14%ADMITTED UPTIME
18INCIDENTS
5d 16hLONGEST
3CSEV 1 · SECURITYAug 17 · 3h 33m · 80%Emails not being deliveredSEV 2Oct 22 · 2h 29m · 8%Missing or delayed SMS OTPsSEV 2Sep 9 · 2h 30m · 8%Investigating SMS deliverability issues to AT&T Wireless+4 smaller
Auth
CPRODA+SHIP
99.79%ADMITTED UPTIME
7INCIDENTS
3h 33mLONGEST
4CSEV 2Jul 27 · 3h 27m · 19%Continued email delivery errorsSEV 2Oct 19 · 58m · 13%Elevated AuthKit Error RatesSEV 2Jul 27 · 2h 58m · 13%Elevated errors during email delivery+18 smaller
Auth
CPRODASHIP
99.43%ADMITTED UPTIME
21INCIDENTS
44h 29mLONGEST
5CSEV 3Sep 28 · 21d 2h · 33%Development instances only - Apple rejecting emailsSEV 2Aug 31 · 1h 45m · 27%Elevated API latencySEV 2Sep 4 · 4h 34m · 19%Delayed email delivery to Microsoft (Outlook / Microsoft 365) recipients+7 smaller
Auth
BPRODBSHIP
99.88%ADMITTED UPTIME
10INCIDENTS
4h 34mLONGEST
6CSEV 2Oct 20 · 12h 38m · 100%Intermittent Routing Disruptions in US-EastSEV 2Oct 19 · 0m · 0%Disruption in Routing Availability in US-East
Maps API
CPRODA+SHIP
99.91%ADMITTED UPTIME
2INCIDENTS
12h 38mLONGEST
7BSEV 2Oct 10 · 1h 54m · 40%Degraded function executionSEV 2Sep 4 · 43m · 25%Degraded Function ExecutionSEV 2Oct 9 · 1h 56m · 13%Degraded Function Execution+11 smaller
Background jobs
BPRODA+SHIP
99.75%ADMITTED UPTIME
14INCIDENTS
4h 46mLONGEST
8BSEV 2Aug 8 · 43m · 30%Increased API and SMTP Error RatesSEV 2Aug 18 · 14h 09m · 11%Contact webhook events are delayed in deliverySEV 2Sep 26 · 2h 46m · 10%Delayed function processing +22 smaller
Resend85 DAYS
Email APIBPRODASHIP
99.86%ADMITTED UPTIME
25INCIDENTS
2d 0hLONGEST
9ASEV 2Aug 23 · 3h 45m · 94%Elevated Errors on us2SEV 2Aug 22 · 1h 31m · 6%Elevated errors on us2 cluster
Realtime messaging
APRODA+SHIP
99.96%ADMITTED UPTIME
2INCIDENTS
3h 45mLONGEST
10ASEV 2 · SECURITYAug 11 · 1h 35m · 35%Click and Open Tracking Degraded (US Regions)SEV 1Aug 27 · 37m · 23%EU Messaging OutageSEV 2Sep 14 · 58m · 17%Route delays in EU Region+6 smaller
Email API
APRODASHIP
99.96%ADMITTED UPTIME
9INCIDENTS
1h 35mLONGEST
11ASEV 2 · SECURITYOct 1 · 27m · 42%Elevated API ErrorsSEV 2Aug 28 · 1h 24m · 36%Elevated API Errors - LiveObjectsSEV 2Aug 20 · 55m · 20%Elevated Errors in ap-southeast-1+4 smaller
Realtime messaging
APRODA+SHIP
99.97%ADMITTED UPTIME
7INCIDENTS
1h 24mLONGEST
12ASEV 3Jul 29 · 1h 22m · 37%Add-on installations are unavailableSEV 3Oct 16 · 1h 47m · 28%Issues accessing the Cloudinary web UISEV 2Sep 28 · 4h 35m · 18%Increased Error Rates – EU Region+2 smaller
Media API
A+PRODA+SHIP
99.97%ADMITTED UPTIME
5INCIDENTS
4h 35mLONGEST
13A+SEV 4Oct 21 · 4h 05m · 83%Issue affecting metrics and reporting in the seller dashboardSEV 4Sep 2 · 33m · 11%Report downloads unavailable in the Paddle DashboardSEV 3Aug 24 · 47m · 6%Retain
Payments
A+PRODA+SHIP
100.00%ADMITTED UPTIME
3INCIDENTS
–LONGEST
14A+SEV 2Sep 23 · 1h 12m · 65%504 gateway errors for some domainsSEV 2Aug 25 · 14m · 35%UK data region
Auth
A+PRODA+SHIP
99.99%ADMITTED UPTIME
2INCIDENTS
1h 12mLONGEST
A+PRODA+SHIP
100.00%ADMITTED UPTIME
1INCIDENTS
–LONGEST
A+PRODA+SHIP
100.00%ADMITTED UPTIME
0INCIDENTS
–LONGEST
CleanSev 3–4Sev 1–2No data
PROD = your users hit. SHIP = you can't deploy or manage. How grades work
Also tracking
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