Dev APIs / Media API / Cloudinary

Cloudinary

OPERATIONAL

Since May 2025 · 51 incidents · status.cloudinary.com · checked just now

User reportsVisitors who said it's down for them, per hour over 24 hours. Not from the status page. Never counted in grades.
…
CompareAdd to stackStatus page
GradeALast 90 days
A+PRODA+SHIP

Overview

30d90d1y
Admitted uptimeCustomer time not hit, by the provider's own account. Regional and partial incidents count in part.
99.968%Grade A
IncidentsEverything posted on the status page except scheduled maintenance.
50 Sev 1
Fully downMost customers down, by the provider's own account.
0m
Median fixMedian time to resolve. Half of incidents were fixed faster.
1h 47m
LongestLongest Sev 1–2 incident, start to resolved.
4h 35m
Since lastTime since the last counted incident was resolved.
7d 19h

By area

A+Production
1INCIDENTS
4h 35mAFFECTED
Your users are hit: apps, APIs, databases, inference
Worst, 90d
SEV 2Sep 28, 2026 · 4h 35m · regionalIncreased Error Rates – EU Region
Most hit
Media Transformation API - EU1
Upload API - EU1
Media Delivery1
3 in the last 6 months, 3 in the 6 before.
A+Shipping
3INCIDENTS
7h 45mAFFECTED
You can't deploy, build or manage: CI, CLI, dashboard, auth, billing
Worst, 90d
SEV 3Jul 29, 2026 · 1h 22mAdd-on installations are unavailable
SEV 3Oct 16, 2026 · 1h 47m · some customersIssues accessing the Cloudinary web UI
SEV 2Sep 28, 2026 · 4h 35m · regionalIncreased Error Rates – EU Region
Most hit
Digital Asset Management (DAM)1
Management Console1
Media Transformation API - EU1
Upload API - EU1
Better. 4 in the last 6 months, 8 in the 6 before.
CleanSev 3–4Sev 1–2No data

Trend, last 12 months

Better. 10 in the last 6 months, 15 in the 6 before.

Severity mix

Sev 1 · Lights outProd site, API or database down, or data loss0
Sev 2 · BleedingProd degraded or partly down1
Sev 3 · Can't shipCan't deploy, build or manage it2
Sev 4 · PapercutDocs, status page, slow dashboard2

When it breaks

Start times, last 12 months, UTC.

What breaks

Digital Asset Management (DAM)6 incidents
Management Console4 incidents
Upload API - EU3 incidents
Media Delivery3 incidents
Media Library Widget3 incidents
Billing2 incidents

Where it breaks

Last 12 monthsPlaces named on the status page: cloud regions, cities, data centres. Incidents that name none stay off the map.
1 place · 21 with none named
Digital Asset Management: 6 incidents · Cloudinary

Communication

Updates eachStatus page updates per incident, on average.
3.6Last 12 months
Update gapMedian time between status page updates during an incident.
1h 50mLast 12 months
PostmortemsSev 1–2 incidents with a published write-up.
0 of 7Sev 1–2

Incident history

Show all 32
Oct 24, 20260mNOT COUNTED · SECURITY
Notice regarding recently-reported Ruby regular expression vulnerabilities (CVE-2026-89078, CVE-2026-93577, CVE-2026-97229, CVE-2026-110264)Cloudinary notice on recent Ruby regular expression vulnerabilities. Cloudinary patched its platform to a fixed Ruby version on October 23, 2026. Its review found no exploitation and no customer impact. Customers running Ruby themselves should update to a patched release.AI-graded
Why this grade
  1. RULES · SEV 1
    Sev 2 from the incident title (no components listed), raised to Sev 1 for security
  2. CLAUDE · SEV 2 · UNCLEAR · HIGH CONFIDENCE · SECURITY
    Provider notice about Ruby CVEs patched on its platform; no customer impact, no exploitation found.
  3. Claude Haiku 5.5 · prompt v8 · Oct 24, 2026 · Raw record
1 update
  1. 07:03 UTC · resolved
    On October 23, 2026, the Ruby project released security fixes for vulnerabilities in its regular expression engine (CVE-2026-89078, CVE-2026-93577, CVE-2026-97229, CVE-2026-110264). Cloudinary upgraded its core platform, including its upload, transformation, and delivery APIs and Console, to the patched Ruby version on the same day. Our review found no evidence of exploitation and no impact on customers or customer data. No action is required on your part for the Cloudinary platform. Customers who use Ruby in their own applications, including with the Cloudinary Ruby SDK, should update Ruby in their environments to a patched release (3.3.13, 3.4.12, 4.0.9 or later).
Source
Oct 21, 20260mNOT COUNTED · SECURITY
Notice regarding recently-reported PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619Notice about PHP vulnerabilities; Cloudinary says its core upload, transformation, delivery APIs and Console do not use PHP and were not affected.AI-graded
Why this grade
  1. RULES · SEV 1
    Sev 2 from the incident title (no components listed), raised to Sev 1 for security
  2. CLAUDE · SEV 2 · UNCLEAR · HIGH CONFIDENCE · SECURITY
    Notice about PHP vulnerabilities; Cloudinary says its core upload, transformation, delivery APIs and Console do not use PHP and were not affected.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
1 update
  1. 18:22 UTC · resolved
    Regarding the PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 Cloudinary’s core platform, including its upload, transformation, and delivery APIs and Console, does not use PHP and is not affected by these vulnerabilities. Please note that customers who use the Cloudinary PHP SDK in their own applications should update PHP in their respective environments
Source
Oct 16, 20261h 47mSEV 3
Issues accessing the Cloudinary web UISome users were unable to log in to or use the Cloudinary web console and Media Library from about 20:06 to 21:53 UTC on 16 October. Image and video delivery, uploads and API requests were not affected. A fix was implemented and the UI and login were confirmed operating normally at resolution. Users still seeing errors were advised to refresh and log in again.AI-graded · some customers · Digital Asset Management (DAM) +1
Why this grade
  1. RULES · SEV 1
    Sev 1 because Digital Asset Management (DAM) had a partial outage
  2. CLAUDE · SEV 3 · SUBSET · HIGH CONFIDENCE
    Some users could not log in to the web console or Media Library for about 90 minutes; API credentials, delivery and uploads were unaffected.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
3 updates
  1. 20:06 UTC · investigating
    We are currently investigating an issue affecting the Cloudinary web UI. Some users may be unable to log in or use the Console and Media Library. Our engineering team is actively working on it. Image and video delivery, uploads and API requests using API credentials are not affected. We will post another update as soon as we have more information.
  2. 21:08 UTC · monitoring
    A fix has been implemented for the issue affecting the UI and console. We are now monitoring the system to ensure stability. Users who still see errors should refresh the page and log in again.
  3. 21:53 UTC · resolved
    This incident has been resolved. The UI and console, including login, is operating normally. We apologize for the inconvenience.
Source
Oct 5, 20260mSEV 4
Usage reports unavailable in Console DashboardUsage reports in the Console dashboard were unavailable for about 30 minutes; no serving, data or deploy impact was described.AI-graded
Why this grade
  1. RULES · SEV 4
    Sev 4 from the incident title (no components listed)
  2. CLAUDE · SEV 4 · GLOBAL · MEDIUM CONFIDENCE
    Usage reports in the Console dashboard were unavailable for about 30 minutes; no serving, data or deploy impact was described.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
1 update
  1. 12:00 UTC · resolved
    Between approximately 11:29 and 12:02 UTC on October 5, 2026, usage reports in the Cloudinary Console Dashboard were unavailable. The issue has been resolved, and usage reporting functionality has been fully restored.
Source
Sep 28, 20264h 35mSEV 2
Increased Error Rates – EU RegionUpload, transformation and delivery requests failed at elevated rates in the EU region for several hours; other regions were not reported affected.AI-graded · regional · Media Transformation API - EU +4
Why this grade
  1. RULES · SEV 1
    Sev 1 because Media Transformation API - EU had a partial outage
  2. CLAUDE · SEV 2 · REGIONAL · MEDIUM CONFIDENCE
    Upload, transformation and delivery requests failed at elevated rates in the EU region for several hours; other regions were not reported affected.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
3 updates
  1. 09:58 UTC · identified
    We are currently investigating increased error rates in the EU region affecting uploads (eager transformations), transformations, and delivery. The issue began at approximately 06:15 UTC. We will provide updates as more information becomes available.
  2. 10:08 UTC · monitoring
    A fix has been implemented and we are monitoring the results.
  3. 14:33 UTC · resolved
    This incident has been resolved.
Source
Aug 13, 202624h 41mSEV 4
Media Library / asset visibilitySome users saw assets missing when browsing folders in the Media Library from about 12:30 UTC on 13 August. Asset delivery was not affected and assets were still reachable via search. The team identified the root cause, implemented a fix, and monitored results before resolving the incident the next day. No detailed cause was published.AI-graded · some customers · Media Delivery
Why this grade
  1. RULES · SEV 2
    Sev 2 because Media Delivery had degraded performance
  2. CLAUDE · SEV 4 · SUBSET · MEDIUM CONFIDENCE · BACK AFTER 3H 08M
    Some assets were missing from Media Library folder browsing for about 3 hours; delivery and search were unaffected.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
4 updates
  1. 17:04 UTC · investigating
    Since approximately 12:30 UTC, some users may experience issues where assets not appearing when browsing folders in the Media Library. Affected assets remain available and may still be accessible through search. Our team is investigating the issue and working to restore normal folder visibility. We will provide another update as soon as more information is available.
  2. 19:10 UTC · identified
    We have identified the root cause of the issue affecting asset visibility in the Media Library. Our engineering team is actively working on a resolution. Asset delivery is not impacted. We will provide another update as soon as more information is available.
  3. 20:11 UTC · monitoring
    A fix has been implemented and we are monitoring the results.
  4. 17:45 UTC · resolved
    This incident has been resolved.
Source
Jul 29, 20261h 22mSEV 3
Add-on installations are unavailableAdd-on installations failed for users for about 25 minutes; running apps and existing add-ons were not described as affected.AI-graded · Third-Party - Add-ons +1
Why this grade
  1. RULES · SEV 2
    Sev 2 because Third-Party - Add-ons had degraded performance
  2. CLAUDE · SEV 3 · UNCLEAR · MEDIUM CONFIDENCE
    Add-on installations failed for users for about 25 minutes; running apps and existing add-ons were not described as affected.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
3 updates
  1. 13:35 UTC · investigating
    Since approximately 13:50 UTC, users have been unable to install add-ons. Installation attempts are failing and may display an “Installation failed” message. Our team is investigating the issue and working to restore installation functionality. We will provide another update as soon as more information is available.
  2. 14:00 UTC · monitoring
    A fix has been implemented and we are monitoring the results.
  3. 14:58 UTC · resolved
    This incident has been resolved.
Source
Jul 20, 202612h 16mSEV 2
Connection failures with the Cloudinary MCP ConnectorConnections to the Cloudinary MCP Connector returned 502 errors for about 12 hours; the rest of the platform was not reported affected.AI-graded · one model or feature
Why this grade
  1. RULES · SEV 2
    Sev 2 from the incident title (no components listed)
  2. CLAUDE · SEV 2 · SINGLE · MEDIUM CONFIDENCE
    Connections to the Cloudinary MCP Connector returned 502 errors for about 12 hours; the rest of the platform was not reported affected.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
3 updates
  1. 23:09 UTC · investigating
    We are investigating an issue affecting connections to the Cloudinary MCP Connector. Users may receive a 502 Bad Gateway error.
  2. 08:33 UTC · monitoring
    A fix has been issued to address the connection failures with our MCP connector, and we are actively monitoring to ensure ongoing stability.
  3. 11:25 UTC · resolved
    The recent issue impacting the Cloudinary MCP Connector has been successfully resolved. We can confirm that all services are now back to normal operation.
Source
Jul 14, 20260mSEV 4
Some customers experience authentication problems when accessing Cloudinary's Figma pluginSome customers could not sign in through the Cloudinary Figma plugin due to a security parameter change; the core API was not described as affected.AI-graded · some customers
Why this grade
  1. RULES · SEV 1
    Sev 2 from the incident title (no components listed), raised to Sev 1 for security
  2. CLAUDE · SEV 4 · SUBSET · MEDIUM CONFIDENCE
    Some customers could not sign in through the Cloudinary Figma plugin due to a security parameter change; the core API was not described as affected.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
1 update
  1. 11:30 UTC · resolved
    Due to a change in security parameters, some customers are experiencing failures when attempting to sign in to Cloudinary via the Cloudinary Figma plugin (https://www.figma.com/community/plugin/1451492041396730459/cloudinary)
Source
Jul 12, 20262h 24mSEV 2
Elevated Error Rates for Requests Using g_autoMedia transformation requests using g_auto returned elevated errors in the AP region for roughly two hours before resolution.AI-graded · regional · Media Transformation API - AP +1
Why this grade
  1. RULES · SEV 1
    Sev 1 because Media Transformation API - AP had a partial outage
  2. CLAUDE · SEV 2 · REGIONAL · MEDIUM CONFIDENCE
    Media transformation requests using g_auto returned elevated errors in the AP region for roughly two hours before resolution.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
2 updates
  1. 10:20 UTC · monitoring
    An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.
  2. 12:44 UTC · resolved
    The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.
Source
Jun 16, 202615h 17mSEV 3
Delays in MediaFlowsMediaFlows flow runs were delayed after triggering for about 15 hours; the text does not say flows failed or which customers were hit.AI-graded · MediaFlows - Flow Engine
Why this grade
  1. RULES · SEV 2
    Sev 2 because MediaFlows - Flow Engine had degraded performance
  2. CLAUDE · SEV 3 · UNCLEAR · MEDIUM CONFIDENCE
    MediaFlows flow runs were delayed after triggering for about 15 hours; the text does not say flows failed or which customers were hit.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
3 updates
  1. 15:19 UTC · investigating
    We are currently experiencing delays in MediaFlows execution. Some flows may not run immediately after being triggered. Our team is actively investigating the issue. We expect all affected flow runs to be processed, though with delays. We will provide further updates as more information becomes available.
  2. 17:45 UTC · monitoring
    A fix has been implemented and we are monitoring the results.
  3. 06:36 UTC · resolved
    This incident has been resolved.
Source
Jun 7, 202617h 01mSEV 4
DAM View Assets ErrorCloudinary's Digital Asset Management view showed recently added, deleted or modified assets out of date from about 1:17 PM UTC on June 7, 2026. Actions on assets and the API kept working. A fix was implemented by 13:54 UTC, and the incident was resolved on June 8.AI-graded · Digital Asset Management (DAM)
Why this grade
  1. RULES · SEV 1
    Sev 1 because Digital Asset Management (DAM) had a partial outage
  2. CLAUDE · SEV 4 · UNCLEAR · HIGH CONFIDENCE
    DAM asset views showed recently added, deleted or modified assets out of date; the API and actions kept working.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
3 updates
  1. 13:30 UTC · investigating
    We are currently investigating an issue affecting recently added, deleted, or modified assets that may not appear up to date when viewed via the DAM. The issue began at approximately 1:17 PM UTC on June 7, 2026. Although asset views in the DAM may not be reflected accurately, any actions taken on assets are still being applied, and the API continues to function as usual. Please continue to follow this page for updates, and contact [email protected] if you need any assistance. Thank you!
  2. 13:54 UTC · monitoring
    The issue was identified, and a fix has been implemented.
  3. 06:31 UTC · resolved
    The issue has been resolved, and all services are operating normally.
Source
Mar 24, 20262h 44mSEV 3
Management of API credentials is currently experiencing issuesFrom about 16:23 UTC, customers could not display or create API secrets in the Cloudinary Management Console. The provider said API credential usage was unaffected. A fix was rolled out around 18:18 UTC and the incident was resolved at 19:35 UTC.AI-graded · Management Console
Why this grade
  1. RULES · SEV 2
    Sev 3 because Management Console had a partial outage, raised to Sev 2 for security
  2. CLAUDE · SEV 3 · UNCLEAR · HIGH CONFIDENCE · BACK AFTER 1H 27M
    Management Console could not display or create API secrets for about three hours; API credential usage was reported working as intended.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
3 updates
  1. 16:51 UTC · investigating
    We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.
  2. 18:18 UTC · monitoring
    We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.
  3. 19:35 UTC · resolved
    We confirm that the update rolled out today has fixed the issue.
Source
Mar 19, 20261h 50mSEV 3
Errors with Account CreationSign-up on the management console failed for new users for about two hours; existing accounts and running services were not reported affected.AI-graded · Management Console
Why this grade
  1. RULES · SEV 3
    Sev 3 because Management Console had a partial outage
  2. CLAUDE · SEV 3 · UNCLEAR · MEDIUM CONFIDENCE
    Sign-up on the management console failed for new users for about two hours; existing accounts and running services were not reported affected.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
3 updates
  1. 16:48 UTC · investigating
    We're currently investigating a reported issue when users are attempting to sign up. Our engineering team is working to restore normal operation, and we will provide further updates shortly.
  2. 17:13 UTC · monitoring
    A fix for this issue has been deployed, and we are currently monitoring the results.
  3. 18:38 UTC · resolved
    The recent sign-up issue has been resolved. All services are now operating normally.
Source
Mar 11, 202615h 05mSEV 3
Issues with MediaFlows Event TriggersSome MediaFlows event-based triggers, such as metadata updates, did not execute, so certain flows did not run. The issue started March 11 at 18:19 UTC, was resolved by 20:36 UTC and monitored, and was declared fully resolved March 12 at 09:23 UTC. The provider did not describe the cause.AI-graded · MediaFlows - Flow Engine
Why this grade
  1. RULES · SEV 2
    Sev 2 because MediaFlows - Flow Engine had degraded performance
  2. CLAUDE · SEV 3 · UNCLEAR · MEDIUM CONFIDENCE
    Some MediaFlows event-triggered flows failed to run for about two hours; scope across customers was not stated.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
3 updates
  1. 18:19 UTC · investigating
    We want to inform you that we have identified an issue affecting MediaFlows where some event-based triggers may not execute as expected. As a result, certain MediaFlows may not run when triggered by events such as metadata updates. Our engineering team is working to restore normal operation, and we will provide further updates shortly.
  2. 20:36 UTC · monitoring
    We have resolved the issues and are monitoring.
  3. 09:23 UTC · resolved
    The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally.
Source
Feb 26, 20265h 32mSEV 4
Saved search fails for SMDs with spaces in name.Saved searches on Structured Metadata fields with spaces in their names misbehaved in the Digital Asset Management console for several hours; other features were unaffected.AI-graded · some customers · Digital Asset Management (DAM)
Why this grade
  1. RULES · SEV 2
    Sev 2 because Digital Asset Management (DAM) had degraded performance
  2. CLAUDE · SEV 4 · SUBSET · MEDIUM CONFIDENCE
    Saved searches on Structured Metadata fields with spaces in their names misbehaved in the Digital Asset Management console for several hours; other features were unaffected.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
3 updates
  1. 12:50 UTC · identified
    We want to inform you that we have identified an issue affecting Saved Searches when using Structured Metadata fields that contain spaces in their name (for example, “production type”). As a result, some saved searches may not behave as expected. We are currently performing final testing and deploying a fix.
  2. 16:27 UTC · monitoring
    A fix has been implemented and we are monitoring the results.
  3. 18:22 UTC · resolved
    This incident has been resolved.
Source
Feb 10, 202615h 20mSEV 4
High latency when using the Cloudinary consoleCloudinary console and DAM ran slowly for about 15 hours; the text does not say customer delivery or uploads were affected.AI-graded · Digital Asset Management (DAM) +1
Why this grade
  1. RULES · SEV 2
    Sev 2 because Digital Asset Management (DAM) had degraded performance
  2. CLAUDE · SEV 4 · UNCLEAR · MEDIUM CONFIDENCE
    Cloudinary console and DAM ran slowly for about 15 hours; the text does not say customer delivery or uploads were affected.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
3 updates
  1. 15:44 UTC · investigating
    From 2:30 PM UTC, we are seeing degraded performance when accessing the Cloudinary console. We are currently investigating the issue.
  2. 17:55 UTC · monitoring
    A fix has been implemented and we are monitoring the results.
  3. 07:04 UTC · resolved
    The issue has been resolved, and system performance has returned to normal.
Source
Feb 10, 20263h 42mSEV 2
Search API and Media Library IssuesSearch API calls failed and newly uploaded assets were missing from the Media Library across all three regions for about four hours.AI-graded · Admin API - US +5
Why this grade
  1. RULES · SEV 3
    Sev 3 because Admin API - US had a partial outage
  2. CLAUDE · SEV 2 · GLOBAL · MEDIUM CONFIDENCE
    Search API calls failed and newly uploaded assets were missing from the Media Library across all three regions for about four hours.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
2 updates
  1. 08:21 UTC · identified
    Started around 04:30 UTC, search API functionality may be non-functional and newly uploaded assets may not be visible in the Media Library.
  2. 12:02 UTC · resolved
    This incident has been resolved.
Source
Jan 8, 20261h 18mSEV 4
Degraded performances when using the Media LibraryMedia Library console and widget performance was degraded for about 80 minutes; the text does not say how many users were affected.AI-graded · Digital Asset Management (DAM) +1
Why this grade
  1. RULES · SEV 2
    Sev 2 because Digital Asset Management (DAM) had degraded performance
  2. CLAUDE · SEV 4 · UNCLEAR · MEDIUM CONFIDENCE
    Media Library console and widget performance was degraded for about 80 minutes; the text does not say how many users were affected.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
3 updates
  1. 15:47 UTC · investigating
    Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.
  2. 15:56 UTC · monitoring
    Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.
  3. 17:05 UTC · resolved
    This incident has been resolved.
Source
Jan 4, 202614h 01mSEV 2
PDF transformations may fail under specific conditions(q_auto) at the time of Upload.Some PDF uploads and deliveries failed when certain transformations such as q_auto were applied, starting January 4 2026. A fix was deployed and monitored, and the incident was resolved January 5 2026. The provider did not describe the exact trigger conditions or how many customers were hit.AI-graded · some customers · Upload API - US +5
Why this grade
  1. RULES · SEV 2
    Sev 2 because Upload API - US had degraded performance
  2. CLAUDE · SEV 2 · SUBSET · MEDIUM CONFIDENCE
    Some PDF uploads and deliveries failed under specific transformation conditions such as q_auto for about 14 hours; the rest worked.
  3. Claude Haiku 5.5 · prompt v8 · Oct 23, 2026 · Raw record
4 updates
  1. 17:51 UTC · investigating
    We’re currently experiencing an issue affecting a subset of PDF uploads and deliveries. Some PDF processing operations may fail under specific conditions such as q_auto.
  2. 19:03 UTC · identified
    The issue has been identified and a fix is being implemented.
  3. 20:38 UTC · monitoring
    A fix has been implemented and we are monitoring the results.
  4. 07:52 UTC · resolved
    A fix has been implemented and this issue has been resolved
Source

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