Dev APIs
Last 90 days
1DSEV 2Oct 23 · 6h 43m · 4%SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and CanadaSEV 2Oct 17 · 5h 03m · 3%5300 Errors on Singapore Client EdgeSEV 2Oct 27 · 4h 35m · 2%MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States+79 smaller
SMS, voice and SendGrid email
DPRODBSHIP
98.93%ADMITTED UPTIME
82INCIDENTS
41d 14hLONGEST
2DSEV 2Sep 15 · 6h 28m · 32%Transaction Updates DelayedSEV 2Sep 11 · 5h 19m · 26%Statements API downtimeSEV 2Sep 15 · 2h 13m · 10%Elevated Item add errors+15 smaller
Banking API
DPRODA+SHIP
98.22%ADMITTED UPTIME
18INCIDENTS
5d 16hLONGEST
3CSEV 1 · SECURITYAug 17 · 3h 33m · 81%Emails not being deliveredSEV 2Oct 22 · 2h 29m · 8%Missing or delayed SMS OTPsSEV 2Sep 9 · 2h 30m · 8%Investigating SMS deliverability issues to AT&T Wireless+3 smaller
Auth
CPRODA+SHIP
99.83%ADMITTED UPTIME
6INCIDENTS
3h 33mLONGEST
4CSEV 2Aug 8 · 43m · 17%Increased API and SMTP Error RatesSEV 2Sep 3 · 39m · 15%Delay in contact webhooks deliverySEV 2Oct 23 · 49m · 15%Intermittent latency spikes on our emails API+23 smaller
Resend88 DAYS
Email APICPRODA+SHIP
99.85%ADMITTED UPTIME
26INCIDENTS
2d 0hLONGEST
5CSEV 2Oct 19 · 58m · 23%Elevated AuthKit Error RatesSEV 2Sep 9 · 2h 02m · 15%Form POST failures for some Authkit customersSEV 2Aug 15 · 44h 29m · 14%Delayed Email Deliverability+14 smaller
Auth
BPRODASHIP
99.58%ADMITTED UPTIME
17INCIDENTS
44h 29mLONGEST
6CSEV 2Aug 31 · 1h 45m · 37%Elevated API latencySEV 2Sep 4 · 4h 34m · 27%Delayed email delivery to Microsoft (Outlook / Microsoft 365) recipientsSEV 3Sep 28 · 21d 2h · 12%Development instances only - Apple rejecting emails+7 smaller
Auth
BPRODASHIP
99.91%ADMITTED UPTIME
10INCIDENTS
4h 34mLONGEST
7BSEV 2Oct 10 · 1h 54m · 37%Degraded function executionSEV 2Sep 4 · 43m · 23%Degraded Function ExecutionSEV 2Oct 9 · 1h 56m · 12%Degraded Function Execution+11 smaller
Background jobs
BPRODA+SHIP
99.63%ADMITTED UPTIME
14INCIDENTS
22h 00mLONGEST
8ASEV 2Aug 23 · 3h 45m · 94%Elevated Errors on us2SEV 2Aug 22 · 1h 31m · 6%Elevated errors on us2 cluster
Realtime messaging
APRODA+SHIP
99.97%ADMITTED UPTIME
2INCIDENTS
3h 45mLONGEST
9ASEV 2 · SECURITYAug 11 · 1h 35m · 36%Click and Open Tracking Degraded (US Regions)SEV 1Aug 27 · 37m · 23%EU Messaging OutageSEV 2Sep 14 · 58m · 17%Route delays in EU Region+6 smaller
Email API
APRODASHIP
99.96%ADMITTED UPTIME
9INCIDENTS
1h 35mLONGEST
10ASEV 2 · SECURITYOct 1 · 27m · 46%Elevated API ErrorsSEV 2Aug 28 · 1h 24m · 40%Elevated API Errors - LiveObjectsSEV 2Aug 20 · 55m · 7%Elevated Errors in ap-southeast-1+5 smaller
Realtime messaging
APRODA+SHIP
99.88%ADMITTED UPTIME
8INCIDENTS
14h 21mLONGEST
11ASEV 3Oct 16 · 1h 47m · 56%Issues accessing the Cloudinary web UISEV 4Aug 13 · 24h 41m · 34%Media Library / asset visibilitySEV 2Sep 28 · 4h 35m · 11%Increased Error Rates – EU Region+1 smaller
Media API
A+PRODASHIP
99.97%ADMITTED UPTIME
4INCIDENTS
4h 35mLONGEST
12A+SEV 2Sep 23 · 1h 12m · 65%504 gateway errors for some domainsSEV 2Aug 25 · 14m · 35%UK data region
Auth
A+PRODA+SHIP
99.99%ADMITTED UPTIME
2INCIDENTS
1h 12mLONGEST
A+PRODA+SHIP
100.00%ADMITTED UPTIME
1INCIDENTS
–LONGEST
14A+SEV 4Oct 21 · 4h 05m · 47%Issue affecting metrics and reporting in the seller dashboardSEV 3Aug 24 · 47m · 34%RetainSEV 4Sep 2 · 33m · 19%Report downloads unavailable in the Paddle Dashboard
Payments
A+PRODA+SHIP
100.00%ADMITTED UPTIME
3INCIDENTS
–LONGEST
15A+SEV 2Oct 20 · 12h 38m · 61%Intermittent Routing Disruptions in US-EastSEV 2Oct 19 · 0m · 39%Disruption in Routing Availability in US-East
Maps API
A+PRODA+SHIP
99.99%ADMITTED UPTIME
2INCIDENTS
12h 38mLONGEST
A+PRODA+SHIP
100.00%ADMITTED UPTIME
0INCIDENTS
–LONGEST
CleanSev 3–4Sev 1–2No data
PROD = your users hit. SHIP = you can't deploy or manage. How grades work
Also tracking
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